We provide several resources for customer support including an alert service for NTP related bugs, updates and other developments along with updates on the performance of Certichron's timing centers.
If you use one of our public NIST-calibrated time servers, we encourage you to sign up on the Bug Tracking site to receive updates on the performance and availability of those servers.
Support Sites
- Knowledgebase - An extensive set of resources to help you understand, implement, maintain and troubleshoot time setting processes. The knowledgebase includes the following:
- FAQ's - Frequently Asked Questions about NTP, time keeping and time related evidence issues.
- Glossary - An explanation of some of the terms used in time setting.
- Bug Tracking
Contact Support
Please contact Support: support@certichron.com.
Consulting and Assessment Services:
If your business needs help understanding and implementing secure time setting processes and technology, we can help.